The Four Key Components of Effective Managed IT Services

Pinpointing the areas your current provider is missing and what it’s costing you.

Businesses Rely on Reliable IT Services – Now More Than Ever

Unfortunately, many managed IT providers are failing in 4 key areas and it's costing your business.

the four effective componants of managed it services

According to a recent study by McKinsey & Company, companies have sped their adoption of digital technologies by several years due to the impact of COVID-19. With digital adoption comes an increased need for reliable and informed Managed IT Services.

Unfortunately, many managed IT providers are falling short. And, cyber security attacks are on the rise. 

As you evaluate your existing managed IT provider, or interview new providers, there are 4 key components of effective managed IT services. This whitepaper will guide you through them so you'll be empowered to best vet your managed IT services. 

Get the FREE whitepaper today. 

 

Download our whitepaper to pinpoint the 4 key components of effective managed IT services

Protect

Your business's information is valuable. With cyber security attacks on the rise, it needs to be protected. 

Focus

You got in business to solve a challenge your clients are facing. Managing IT should not get in the way of that. 

Eliminate

If a system in your business is down, it's costing you money. We'll help you eradicate or eliminate downtime. 

Why Managed IT with RJ Young?

RJ Young selects the best software and partners with reputable brands to ensure a reliable, effective solution design. No two companies are quite alike – therefore, RJ Young develops a custom IT strategy according to budgets, needs, and goals. RJ Young IT Services boasts an unheard of 95% (2018) and 96% (2019) customer retention rate. 

Most IT providers are only that – IT providers. If you are a small business and your network goes down, you will be put in a queue behind larger organizations. It might be days or weeks before you are fully operational again. At RJ Young, offering many products and services to organizations means they are more invested in your organization and have even more reason to keep your business running smoothly day to day.

Our clients rely on our team to manage and support their technology so they don’t have to hire internal resources to do so, and in return they trust that we will provide:

  • PROVEN PROCESSES – from our due diligence in providing a day 1 solution, to the onboarding process of transitioning from your current provider, to the way we PLAN, SUPPORT, PROTECT and RECOVER, RJ Young has developed and continues to perfect the processes in which we support your organization.
  • STREAMLINED SUPPORT – providing clear direction, measurable results, and numerous ways to contact our team (including call, email, portal submission, etc.) our team has made it easy to reach us when life’s technology issues arise. From passwords and printers, to more complex network problems, your organization has one number to call during and after business hours to ensure fast, effective remediation.
  • TRANSPARENCY – because no two technology providers are alike, often no two agreements are alike. RJ Young prides itself in our openness and transparency in the way we structure our approach, processes, agreements, terms, etc. We simplify the legal ease and provide flexibility where others refuse.  So much so that RJ Young’s Managed IT Services agreements are fully cancellable with 90 days written notice. 
  • TRUSTED PARTNER – and partnerships don’t come with handcuffs. At RJ Young we aim to earn our client's business and provide a termination clause should we fail to do so. Additionally, we hold our client's information in admin accounts accessible by your organization, so you have the freedom and flexibility to exercise our out clause if we fail to meet your expectations. 

30 Offices Throughout the Southeast With Local Representatives

RJ Young has been partnering with businesses since 1955 and has more than 30 sales and service locations across nine states. Not only are we committed to providing your business with the right tools, but we also take great pride in investing in our community by partnering with local charities and non-profits to help make a difference throughout our footprint. We strive to be a positive force in the community by offering our time, talent, and financial support. 

We Make It Right™ Guarantee 

RJ Young is here to support each business and make them more productive and successful. Every product and service RJ Young offers is backed by their We Make it Right™ Guarantee: “If you are not happy with our equipment, service, supplies, billing—anything—let us know and we will make it right, right away.” – Chip Crunk, President & CEO 

What Customers Are Saying

"RJ Young cares about the quality of work. They go above and beyond every time. That says a lot about the integrity of your company, and we look forward to working with RJ Young for years to come."
Lee Company Testimonial

Emily Bonomo Lee Company

"They make you feel like you are their only customer and that’s the way you should be feeling."

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Kara Ballard REN Dermatology

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